Removalists You Can Trust
When you hire Taylor’s you can rest assured that all of your items will be handled and moved with the utmost of care. Our team of removalists are experienced and will treat your belongings as if they were their own – no matter how far or complicated the move.
Whilst we do take the utmost care at all times, unfortunately accidents can occur. Understanding this, Taylor’s has secured industry-specific transit insurance to give your family extra peace of mind when allowing someone else to handle your move. Our insurance covers your entire move, at no additional cost to you.
Removalist Insurance and Policies:
- Transit insurance included: You shouldn’t have to pay extra for someone to care for your possessions during transport. Our trucks are insured for up to $100,000 each in transit insurance. If $100,000 is not enough insurance for your belongings, or perhaps you’re not shipping an entire truck load, our staff can advise you of additional insurance options in the unlikely event of damage or loss.
- Limitations: Taylor’s is not responsible for items that are transported in poor condition, are exceedingly heavy and shipped despite our advice, or are simply not meant to be moved. Contact us in advance if you have a question regarding an item you’d like to move.
- Repair or replacement of damaged goods: If we break something we’ll either repair it to the same or better condition – or we’ll replace it. This is done at our discretion and Taylor’s reserves the right to enforce an excess charge for any and all claims. In almost all cases, we wouldn’t dream of passing on part of the excess for a claim but we have that condition in place to protect our company from scams. This type of insurance is referred to as loading/unloading insurance and is an endorsement/add-on to our existing transit insurance.
- Protecting brand new furniture: Our transit insurance policy has been further endorsed to cover new furniture in transit, where it may suffer a failure to remain intact as a result of the truck’s movement and vibration. If new furniture is collected from a residential address, it cannot be classified as ‘new’ because the condition cannot be verified.
If you are seeking a family-oriented company that will take special care of your belongings and responsibility for any accidents, contact Taylor’s Relocations today.